Terms & Conditions – Returns

Terms and Conditions


By visiting and purchasing any product from Tar3 it is said that you fully agree with all our terms and conditions set out below. If you do not agree with any of the following terms and conditions you should cease to use our website and do not take into account any advise read through any means through Tar3.

General conditions

Tar3 will attempt to keep all information displayed on our website up to date, however any information given should not be taken as fact. Tar3 is not in any way qualified in any way to give medical advise on any product nor can it be responsible for any advise given through any link connected to our website, if you have any questions regarding the use of electronic cigarettes and e-liquid in relation to smoking then you must seek professional advise from a qualified body. Tar3 cannot be held responsible for any medical condition that may arise from the use of any of our products. Tar3 does not manufacture any product advertised on the website and have not undertaken any medical research on any product so cannot offer any medical suitability for an individual persons use. Tar3 imports all products from an external company and has no input into the creation of such products therefore you take full responsibility for the use of any of our products. This does not affect your statutory rights.

Age Limit

No product will be available for purchase for any person under the age of 18. Tar3 reserves the right to reject any application to purchase any product if it suspects that the application has been made by any person under the age of 18. Tar3 reserves the right to request proof of age at any time to anyone attempting to purchase any product. A person will be in breach of our terms and conditions of sale if a person attempts to purchase any product from the Tar3 website who is under the age of 18.

Product Safety and use

Tar3 promotes products that offer an alternative method of nicotine intake through e-liquid, and in no way does Tar3 imply that any product is sold as a devise to stop smoking or to cure any addiction to nicotine. Nicotine is classed as a poison and is very addictive, users should always seek medical/ professional advise prior to use, any person(s) who suffer from any nicotine dependency should always seek medical advise from their G. P prior to use. In the event that a person fails to seek professional medical advise prior to use then Tar3 cannot be held responsible in any way for the use of any product. All products used is undertaken completely at the customers own risk.

Shipping and charges

Any applicable delivery charges will be displayed on the checkout page. Tar3 will take no responsibility for goods lost or damaged in the post unless you have requested to pay for recorded delivery. Tar3 will not be responsible for any goods returned to us, it is the responsibility the customer to return goods with proof of postage and to claim from your postal carrier in the event that goods do not arrive.  Tar3 will make every attempt to process and dispatch the same day on all orders taken before 4pm.

Returns policy

Tar3 offer a 28 day return policy on products such as Batteries, chargers and cases, however due to the variation on personal usage we can only offer a DOA (dead on arrival) replacement policy on atomisers and cartomisers.  All DOA products must be logged by email within 24 hours of receipt. Tar3 cannot offer a return on any e-liquid products. All returns must be logged by first sending an email to returns@tar3.co.uk giving details of when the product was purchased including the order number where possible, detailing the nature of fault accompanied with any further information that will allow us to understand the product fault when testing.  Any faulty products under guarantee should then be sent to the registered business address below. Failure to comply will delay the replacement process. Tar3 offer a replacement policy on faulty products only, we do not offer refunds. Tar3 cannot be responsible for any return delivery costs incurred. In the event that a product is no longer in stock or has been discontinued then an alternative product or refund will be offered.

Registered Business address

Tar3, 436 Gorton road, Reddish, Stockport, Cheshire, SK5 6RS

External agencies

Tar3 may at any time promote or create links to other businesses or organisations, we will make every effort to ensure that none of these links promote any illegal / illicit material, however Tar3 has no control over any material shown / advertised on any site outside of the Tar3 website therefore cannot be held responsible for any risks that any thrird party website may contain. If you feel that Tar3 has any link to or from the our website that contain such risks as described then notify Tar3 as soon as possible upon Tar3 will review / take action against such links.

Liability and indemnity

Tar3 will not accept any liability or loss incurred by the purchase of any product including injury or claim in connection to any person. It shall be to the decision of Tar3 to apply any exchange or compensation to the same value on any product purchased from Tar3 only. This will be in connection to our returns policy.

By agreement to these terms and conditions, any persons will not hold Tar3 or any of its employees, suppliers or associates accountable to any claims, losses, costs, damage and liability from the production, sale or advise connected to any product sold or any detail advertised on any website.

Changes to document

Tar3 reserves the right to change the terms and conditions at any time, and will not be held responsible for any changes we make prior to time of purchase. It is your responsibility to review our terms and conditions, if you do not agree with our terms and conditions then purchase should not be made.


All content including photographs are covered under copyright protection and shall not be used without the written permission of Tar3, this does not include any generic videos linked to the Tar3 website. Tar3 reserves the right to publish any feedback, comments or liason sent to Tar3 in any form.

Tar3 Rights

Tar3 reserves the right to refuse, cancel or prohibit any purchase made to Tar3 without reason. As a seller this is our right and should be adhered to by all persons. If we take a payment for a purchase for any product then refuse to process for any reason then a full refund will be given. It is important that a buyer checks that the shopping cart is correct prior to making payment, this includes item and cost of products. Tar3 reserves the right to change any product price at any time this will cover promotional and sale items.